City of Kingston’s Leisure Centres, Waves and Don Tatnell are currently recruiting for a Full Time Aquatics Customer Service Officer to join our Aquatic Education team.
The role of the Aquatic Customer Service officer is to provide excellent customer service to our Learn to Swim Families and provide support to the Aquatic Education Teaching Team.
If you are looking for a rewarding and supportive environment to work in, we invite experienced Swim Teachers and Customer Service Officers to apply for this position.
Working on our main Swim School Customer Service desk, you are responsible for attending to daily enquiries, processing of bookings and payments, conducting swim assessments,
preparation of daily reports and attendance lists, and assisting with swim teaching duties as required.
This is a full time position, with regular rostered shifts both in the water and on reception and will involve weekend and evening work. A Tuesday to Saturday roster is in place for this role and shifts may be at either Don Tatnell in Parkdale or Waves in Highett.
Applicants must hold a current Austswim Teacher of Swimming and Water Safety certificate and have both swim teaching and customer service experience.