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Premium & Corporate Hospitality Sales Coordinator

Brisbane Bullets Basketball Club

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  • Brisbane Queensland Australia
Closing 10 Jul 2019
Applications 0

Description

Position Summary

The Premium & Corporate Hospitality Sales Coordinator will be responsible for driving the sales of the Brisbane Bullets Premium packages, which include Courtside All-Stars and the Alley-Oop Club as well as the Corporate Hospitality space including Boxes and Suites. 

The role also includes providing a high level of coordination, administrative support and service to sponsors, corporate partners, VIP’s and members. 

Key Responsibilities:

  • Drive the sales, renewal and administration processes of Brisbane Bullets Premium & corporate packages across both B2B and B2C sectors 
  • Be the primary contact for corporate members, coordinating with match day ticketing, guest names, dietary requirements and function credits
  • Assist Head of Commercial Sales in the development of the Brisbane Bullets Premium & corporate hospitality packages, to meet the needs of each target market. 
  • Coordinate the VIP & corporate seasonal ticket packing and distribution process
  • Research new ideas across all sporting and other industries offering hospitality, keeping our match day functions fresh and exciting
  • Assist Head of Commercial Sales with implementing:
    • creative marketing strategies to deliver on the Premium and Corporate campaign with a focus on budget, acquisition and retention
    • prospecting strategies including but not limited to; developing key B2B and B2C lists, conducting outbound calls, attending networking events and identifying digital opportunities
  • Collaborate with the Membership & Ticketing coordinator on all inventory required within the Premium and Corporate space to maximise revenue.
  • Development and delivery of an annual communication plan to prospects, members, sponsors and corporates
  • Drive high level customer service via premium match day experiences 

Database

  • Coordinate all processing and payments across the Premium and Corporate Hospitality area 
  • Oversee the club’s corporate hospitality database and maintaining data integrity, by ensuring contact data is collected and all customer interactions with the club are recorded 

Reporting 

  • Develop process and procedures related to Premium and Corporate Hospitality including but not limited to ticket offers, ticket allocations and internal ticket requests 
  • Reporting and analysis in relation to the Premium and Corporate Hospitality 

Match Days

  • In conjunction with the Head of Consumer Engagement and Operations team, assist with organising match day hospitality functions 
  • Attendance at all home Match Days as directed by the fixture 

Required Skills & Experience:

  • Relevant sales/corporate hospitality industry experience (+2yrs)
  • Previous people management experience with a demonstrated ability to maintain relationships with a diverse group of people
  • Experience in the management of promotions through digital channels e.g. eDMS, social media and website in conjunction with the marketing team
  • Proficiency in computer-based tools:
    • Excel
    • Word
    • Outlook
    • Database knowledge e.g. Memberlink
    • Ticketek
    • CRM
  • Superior negotiation skills. Ability to resolve sensitive issues internally and externally at management level – can plan and conduct negotiations reaching agreements and commitments
  • Strong communication skills
  • Process driven individual with superior attention to detail
  • Self-starter with proactive attitude

Other

  • Due to the project nature of corporate hospitality, flexibility of work hours will be required to ensure deadlines are met. Additionally, the role will involve weekend work
  • Preparedness to undertake other duties as required to meet team or organisational objectives

Essential Requirements

Attachments

Employer and Other Details

The Brisbane Bullets is a foundation club of the Australian National Basketball League (NBL) and has won 3 NBL Championships, being the first Brisbane based professional sporting club to win a Championship in any code.

The Bullets returned to the NBL in 2016 following a 9 year absence and in only the 3rd season back in the league qualified for the Playoffs in the 2018-19 season. In addition to on-court performance, the Club has been effective in re-establishing connections in the community and across commercial and fan networks.

Brisbane Bullets have a vision to be the most respected professional sports organisation in Brisbane and employ people who share the Club’s vision for excellence on and off the court, and strong connection into the basketball and wider community in Brisbane and South East Queensland.

Apply for this role

If you are passionate and think this is a role for you, please include a cover letter addressing the above criteria and apply using the online application form below.

Due to the high volume of interest we receive only short listed applicants will be contacted. Thank you for your understanding and interest in this role.

Brisbane Bullets

Application Form

Premium & Corporate Hospitality Sales Coordinator Brisbane Bullets Basketball Club

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