Swimable is a boutique swimming school located in St Kilda East and operating in a modern 25m pool. The environment is first class with a welcoming culture and friendly customers and staff. Reporting to the Business Owner, the Manager is responsible for the smooth operation of the Office, the Learn to Swim Program and specialist classes provided by Swimable. This is a fantastic development opportunity for a recent graduate or a person with extensive relevant experience who aspires to a management position. The objective of this position is to develop the program, efficiently schedule lessons, recruit and manage the office, teaching and pool deck staff and attract new customers through referrals by satisfied customers. The Manager will need to display a clear understanding and commitment to manage and meet customer expectations with a strong focus on acquisition, retention and service.
Applies teaching knowledge
Understanding the Business
Concern for quality and standards
Required experience & attributes
Demonstrated customer management skills
Interpersonal and communication skills
Ability to think creatively and demonstrate initiative