Be part of ISC Sport, a leading custom apparel brand. This opportunity comes at an exciting growth phase for the brand after a landmark partnership announcement with Under Armour.
Based in Queensland this full-time permanent role focuses on finding new business opportunities and delivering the ultimate customer experience.
DESCRIPTION:
This Account Manager role will suit someone who is up for a challenge, motivated to make things happen, and enjoys building relationships in the sporting community.
We are looking for 1 x Account Manager to join our growing team. This role will be based in Queensland servicing customers around the state. The role reports to the Queensland State Manager.
You will be responsible for finding new business opportunities and managing existing customer relationships. The ideal candidate will have talent in sales and experience in customer service. We expect you to be a reliable professional able to achieve the balance between customer orientation and a results-driven approach. The goal is to find opportunities and turn them into long-term profitable relationships based on trust and mutual satisfaction.
RESPONSIBILITIES:
Create detailed business plans to facilitate the attainment of sales targets and goals
Building and maintaining a sales pipeline
Manage the entire sales cycle from finding a client to securing a deal
Unearth new sales opportunities through networking and turn them into long-term partnerships
Present products to prospective clients
Provide professional after-sales support to enhance the customers’ dedication
Remain in frequent contact with the clients in your responsibility to understand their needs
Respond to complaints and resolve issues aiming at customer contentment and the preservation of the company’s reputation
Negotiate agreements and keep records of sales and data
REQUIREMENTS:
Proven experience in a Sales/Customer Service role
Knowledge of market research, sales, and negotiating principles
Outstanding knowledge of MS Office
Excellent communication/presentation skills and ability to build relationships