WHY CHOOSE THE SWANS?
- Admired Australian sporting team
- Inclusive and flexible work environment
- Employee perks and benefits
- Working in a new state-of-the-art facility
Our club was born 151 years ago from hard work, grit and a relentless drive for success. We are rich in history and ambitious about the future. Together we share the journey and celebrate the wins. We are proud to be one of the leading football clubs, both on and off the field, in Australia.
When choosing a career with the Sydney Swans, you will join a team that stands up in the big moments. A team that is respectful, disciplined, and courageous. And one that has conviction. You will be part of something bigger.
We are committed to creating a supportive environment in which people feel connected to our football club and to each other. Therefore, we encourage applications from candidates of all backgrounds.
THE PERKS
- Wellbeing programs to support healthy mind and body including access to gym facilities
- Club memberships to enjoy games with your friends and family
- Special offers and discounts through our Corporate Partners
THE OPPORTUNITY
Are you passionate about delivering exceptional experiences to fans? The Swans Membership Team is committed to providing outstanding service and delivering amazing experiences to our membership family, both on and off the field.
We’re looking for enthusiastic individuals to join us in a casual capacity. In this role, you’ll be at the heart of member engagement, sparking meaningful conversations with new and existing members via phone, email, and live chat.
You’ll also play a key part in our match day operations, helping bring the energy and excitement of game day to life through fan engagement activities and on-ground support.
Given the casual employment status of this role, it would suit candidates who are seeking flexibility in their working hours.
WHAT WE’RE LOOKING FOR
- Previous customer service or call centre experience is desirable
- Previous retail experience desirable (Melbourne)
- Excellent communication skills across phone, email, and live chat
- Enthusiastic and passionate about customer service and sales
- Strong problem-solving skills and attention to detail
- Ability to work collaboratively in a team environment
