The Health & Fitness Instructor role requires you to be customer focused at all times and use your industry expertise and training to provide exceptional service to our members in a professional and timely manner.
Duties
Drive engagement by using member retention tools and providing exceptional customer service.
Deliver premium group training sessions, gym inductions, provide members with advice, and enforce gym etiquette.
Perform cleaning duties as required, report maintenance issues, and complete administration tasks via CRM software.
Assist with member enquiries and escalate complaints where necessary.
Available for opening, closing, and weekend shifts.
Skills & experience
Certificate IV in Fitness or recognised tertiary education equivalent.
Demonstrated experience as a Fitness Instructor with a proven ability for high-level exercise prescription and small group training.
Additional accreditation in specialised programming/training desirable but not essential.
Exercise Professional Registration.
This role requires a Working with Children Check, current First Aid & CPR. Applicants must have the right to work in Australia.
About Us
Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue. Located at Wallumattagal Campus, North Ryde, our facility includes a heated indoor and outdoor pool, fully equipped health club, group fitness classes, squash courts, multi-purpose sports halls, gymnastics hall and 4 professional playing fields that cater for various university and community-based programs.
Benefits of working for Campus Life
Join a supportive, inclusive, and vibrant team
Engage with members from the broader community as well as the university and students.
Free gym membership to Macquarie University Sport & Aquatics Centre.
Competitive above award hourly rate.
VIP membership to the Campus Life outlet loyalty program and a 25% discount on Macquarie University merchandise.
Access to Macquarie University Library, (borrowing, printing, computer access and databases).
