About the Victorian Institute of Sport:
The Victorian Institute of Sport (VIS) was set up to assist the development of Victoria’s best athletes. It was established in 1990 by the State Government as a private trustee company, with its Board of Directors appointed by the Victorian Minister for Sport.
The VIS is located at Lakeside Stadium, Albert Park. The VIS headquarters completed a renovation in February 2023, providing a brand new workspace for athletes and staff. It is a non-residential institute, which utilises Melbourne’s outstanding sporting facilities, to allow high performance athletes to live and train in Melbourne, the sporting capital of Australia.
The VIS operates in partnership with National Sporting Organisations and State Sporting Associations to deliver high performance daily training environments (DTEs) for sports and athletes in support of the National High Performance Sport Strategy outcomes. Our facility and staff help prepare and support future and current Olympic, Paralympic, Commonwealth Games and World Champion athletes.
Employee Benefits:
The Victorian Institute of Sport (VIS) provides a supportive work environment for you to be your best whilst supporting Victoria's best athletes. In addition, all employees have access to:
- 2xu gear to proudly represent the VIS brand
- Friday Staff Sport - to get that competitive energy out and socialise with all staff
- Heavily subsidised access to St Ali barista coffee and Albert Park parking
- Professional development opportunities
- Newly renovated office with ergonomic sit/stand desks and plenty of natural light & open windows
- Free access to gym, boxing classes and pool/recovery facilities
About the role:
The ICT Support Technician plays a key role in ensuring the smooth operation of VIS technology systems and services. Reporting to the IT Manager, you will provide hands-on technical support to staff, contributing to a high-performing environment that enables our people to support elite athletes. You’ll be responsible for delivering reliable, secure and efficient IT services across the organisation, working closely with a variety of stakeholders including staff, coaches and athletes.
Responsibilities include but not limited to:
- Deliver IT inductions for new starters, including account provisioning and system onboarding.
- Administer and support Microsoft 365 services, including Outlook, Teams, OneDrive, and Azure.
- Assist in the deployment and ongoing management of Microsoft Intune.
- Maintain and update organisational systems such as email signature platforms and Logitech room devices.
- Provide support for video conferencing and collaboration tools for meetings and events.
- Maintain accurate staff directories and distribution lists.
- Contribute to continuous improvement of IT processes and service delivery.
Required Skills & Experience:
- Certificate IV in Information Technology (or equivalent)
- Experience supporting Microsoft 365 environments and modern workplace tools
- Strong troubleshooting and problem-solving skills across hardware, software and networks
- Excellent communication skills with the ability to support a broad range of users
- A collaborative, service-oriented mindset with a passion for helping others
- Ability to adapt to changing priorities and contribute to continuous improvement initiatives
Applications close Sunday 5th July 2026.
The VIS is committed to ensuring a safe and inclusive space for all, celebrating our differences where everyone is valued, included and supported. We welcome applications from people of all backgrounds, cultures, genders, identities, ages, and abilities including those who identify as Aboriginal and Torres Strait Islander and people with a disability. We are dedicated to ensuring equitable opportunities for all, including making reasonable adjustments in recruitment and workplace processes to ensure everyone can perform at their best.
As an organisation we are committed to protecting children and young people from harm. Anyone involved with the VIS must understand their responsibility in relation to child safety. Our organisation requires all applicants to obtain a 'Working with Children Check' prior to appointment.
