Reports to: COO & Competitions Manager

The Competitions Coordinator supports the Competitions Manager in the administration and operational aspects of NSFA competitions. The role involves fixture management, data analysis, coordination with referees, and effective communication with clubs. The Competitions Coordinator assists with day-to-day competition operations while supporting the strategic execution of the NSFA Competitions Strategy.

Key Responsibilities

• Ground Bookings & Liaison: Take primary responsibility for making bookings with local councils and other stakeholders for competition venues. Liaise directly with clubs and councils to ensure fields are booked efficiently and communicated to all relevant parties. Monitor facility usage and feedback from clubs to resolve booking issues swiftly.
• Fixture & Scheduling Support: Manage the scheduling, fixtures and allocation of all competitions, including regular season leagues, NSFA Cup Competition, FNSW State Cup, Champion of Champions (CoC), Australia Cup, Sapphire Cup, and any other special events. Ensure all fixture changes, including wet weather reschedules, are communicated promptly to clubs, referees, and stakeholders.
• Registration Support: Provide direct support to clubs regarding registration matters, including assistance with Dribl and PlayFootball platforms. Help clubs navigate the registration process, ensuring accurate and efficient handling of player registrations, team submissions, and scheduling.
• Competition Reviews & Grading: Conduct regular competition reviews during the season, specifically focusing on grading reviews, division re-grades, and fixture adjustments. Provide insights to the Competitions Manager on trends and areas for improvement based on competition performance and club feedback.
• P.D. & D.C. Support: Support the Referee’s Manager with the Protests, Disputes, and Disciplinary Committee (P.D. & D.C.), ensuring efficient handling of disputes and disciplinary matters as required.
• Event Support: Provide support for key NSFA events such as Cup Finals, Finals Series, NSFA Select Team matches, School Cup competitions, Presidents Workshops, Presidents Dinner, and any other competitions or NSFA events. Coordinate logistics and assist in the smooth delivery of these events.
• Policy & Regulation Updates: Collaborate with the Competitions Department to update competition policies and regulations annually or as needed, ensuring compliance with NSFA and Football NSW standards.
• Stakeholder Communication: Act as the primary point of contact for clubs and stakeholders, ensuring all queries regarding competitions, fixtures, and facilities are resolved efficiently. Maintain strong relationships with clubs, councils, and Football NSW to ensure smooth competition operations.
• General Administrative Support: Provide day-to-day administrative support to the Competitions Manager, helping to maintain smooth operations and communication across the department.

Key Performance Indicators

• Timely Competition Management: Ensure that all fixtures, re-grades, and competition schedules are delivered accurately and on time, supporting the overall success of the competitions.
• Ground Booking Efficiency: Ensure all ground bookings are completed accurately and communicated to clubs and stakeholders, minimising any disruptions or conflicts.
• Data Accuracy: Provide accurate and timely competition data and insights to support decision-making at the strategic level.
• Stakeholder Satisfaction: Maintain high levels of satisfaction among stakeholders (clubs, members, referees) through effective communication and problem-solving.
• Event Delivery: Successfully support the organisation and logistics for NSFA events such as Cup Finals, Select Team matches, and School Cup competitions, ensuring all events run smoothly.
• Policy Compliance: Ensure all competitions are run in accordance with updated regulations and policies.

Critical Success Factors & Challenges

• Proficiency in Systems: Advanced proficiency with Excel, PlayFootball, Dribl, and the MS Office Suite for managing data, scheduling, and communication.
• Experience: Experience in record keeping and process documentation + improvement
• Communication & Collaboration: Exhibit strong verbal and written communication skills, essential for liaising with clubs, referees, and stakeholders.
• Time Management: Handle multiple tasks efficiently, especially during peak competition periods, ensuring smooth and timely operations.
• Understanding of NSFA Ecosystem: Possess a thorough understanding of NSFA competitions, rules, and registration platforms (e.g., PlayFootball, Dribl).
• Weekend Availability: Be available for some weekend work during peak seasons, particularly the Winter Competition.
• Other:
  • Some experience with Web Content Management is desirable
  • Bachelor of Business Administration or Sports Management - highly desirable

Allocation of Role vs Business Units

• 60% Competition Management: Oversee fixtures, grading reviews, scheduling, and direct competition operations across all NSFA leagues and tournaments.
• 20% Ground Bookings & Liaison: Manage all ground bookings, ensuring efficient use of facilities for competitions and resolving any issues with councils and clubs.
• 10% Administrative Support: Provide administrative support to the Competitions Manager, including handling disciplinary matters, registration issues, and assisting with events.
• 10% Event & Competition Support: Assist in the delivery of key NSFA events and competitions, ensuring smooth operations and coordination of logistics.