Tennis is a sport that is open for all and we want our team to reflect the communities we work and play in. Diversity in our Tennis community and our workplace is a strength and a pillar of our sport. We take great pride in providing a working environment that allows people to be their authentic self, and offers the flexibility that our people need to thrive both at work and at home. Fostering a workplace that is diverse and equitable is a high priority for Tennis Victoria. We strongly encourage women, Aboriginal and Torres Strait Islander people, people who identify as LGBTQI, people with a disability and people from culturally diverse backgrounds to apply.

About the role

The objective of the Club Services Officer role is to increase the productivity, capability and resilience of the local volunteer run community tennis club workforce and support their on-going operational sustainability. The Club Services Officer will work closely with a small number of clubs in improving the digital enablement outcomes and administrative capabilities of volunteer run tennis clubs in the South West region of Victoria.

In this role you will:

• Support administration and maintenance of ClubSpark platforms of each club.
• Ensure accuracy of club participant records and assist with club data collation/reports.
• Support each club in the creation of customised social media and web-based marketing materials & plans, as tailored to individual club needs.
• The administration and maintenance of Tennis Australia systems as relevant to each club (ie. League Manager, Tournament Planner, UTR).
• Support clubs with their Customer Service channels (in-person, phone and email channels).

About you
What you will bring to the role:

• Very high proficiency in Microsoft Office and general IT knowledge and skills.
• Able to work independently and communicate clearly with others.
• Experience in stakeholder relationships and stakeholder management.
• A background & passion for tennis (or sport) at a community level will be looked upon favourably.
• Qualifications and/or suitable experience in marketing, social media and webpage design & content
• You must hold (or be willing to obtain) a current Police Check and Working with Children Check.

What's in it for you?

• Career development with a range of formal education and on the job training opportunities
• Tickets to the Australian Open & Superbox tickets to concerts and events at Rod Laver & Melbourne Arenas
• Monthly health & wellbeing activities through our Thrive program
• Onsite gym & tennis facilities
• Flexible working practices & free car parking
• Salary packaging & a range of discounts from our sponsorship partners

To Apply

If you think you're up to the challenge, we'd love to hear from you! Please submit your resume and cover letter via our online application system. Please note, only applications submitted through our system will be considered. A copy of the position description can be found at our website tennis.com.au.

Tennis Australia is committed to providing a safe environment for all tennis participants, including children and young people. It is essential everyone involved with delivering tennis in Australia understands their responsibility in relation to child-safety.