The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.

Are you up for the challenge?

About the team -

The Systems and Applications Team works within the Enterprise and IT Support Services Section of
technology Group and supports the implementation and operation support of the ASC’s developed and deployed technology architecture.

The teams work across Technology Group to support business as usual (BAU) ICT plans and provides guidance to ensure operationally supported and maintained systems and applications, are enabled to deliver effective and efficient ICT sustainment across the organisation.

About the role -

The IT System and Application Support role will assist in the support, maintenance and management of Technology Groups IT enterprise systems and applications in support of the broader ASC’s organisational strategies.

The role will provide advise, support, and deliver industry bests practices in On-Premise and Cloud service offerings for ICT systems and application and will engage with ASC business partners and vendors to maintain reliable, secure, efficient and sustainable ICT production services for ASC.

Working autonomously, proactively engaging across Technology Group, ASC and its partners to prioritise and coordinate cohesive ICT service delivery, support and maintenance. Key duties of the role include:

• Provide technical support across a broad range of, products, systems, and applications- including Cloud and on-premises platforms.
• Work autonomously to manage effective implementation of major technology changes. Ensuring approaches integrate with standard practices and appropriate consultation with stakeholders.
• Document configurations, changes and procedures to support effective service integration across Technology Group, the team and alignment with ASC business continuity outcomes.
• Integrate commercial delivery partners into effective delivery teams.
• Proactively and professionally communicate with key business and external partner stakeholders.
• Troubleshoot complex technical issues, consulting with colleagues to develop agreed resolutions.
• Monitor and maintain technology environment resilience and control measures (including system changes); ensuring that system and application changes do not diminish ASC technology environment information security or service resilience standards.
• Actively participate in the development and implementation of policies, processes, procedures and other supporting documentation that deliver business outcomes for ASC.
• Actively promote and role model the ASC values of Excellence, Integrity, Respect and Teamwork, and contribute to positive organisational change, effective communication, and continuous improvement at the ASC.
• Work collaboratively as part of a high performing team/organisation, establishing and maintaining effective partnerships with key internal and/or external stakeholders to deliver high quality business outcomes.

About you -

We are seeking highly motivated and detail-oriented individuals with a proven track record delivering outcomes in an ITSM, ITIL and Agile work environment. Desirable capabilities for the successful candidate include:

• Tertiary qualifications and/or technology experience and skills across a broad range of digital enterprise platforms, products, systems and applications.
• Experience working with Azure, o365, SSO (Single Sign On), VMWare ESX, Microsoft Windows Server.
• Experience with Powershell scripting, SCCM/InTune packaging, server/application patching.
• Systems and Application Management experience.
• Networking experience
• Demonstrated analytical. troubleshooting and problem-solving skills.
• Written and oral communication skills with an ability to communicate with both technical and nontechnical stakeholders.
• Demonstrated ability undertake self-directed work that delivers timely outcomes in a service performance context.

This position is offered as an ONGOING.

Why work with us?

We have offices located in Canberra, Melbourne and Sydney.  Across all locations, we offer:

• Options for flexible working arrangements.
• Annual allowances towards training based on individualised career goals.
• Access to a customised ASC L&D calendar for ongoing professional and career development.
• Generous superannuation scheme with up to 15.4% employer contributions.
• Corporate discount on AIS Shop merchandise.
• Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals.

Additionally, our Canberra campus offers:

• Free onsite parking
• Onsite facilities including café, dining hall, gym, and swimming pool.
• Priority placement for your children to access the award winning, onsite AIS Caretaker’s Cottage Childcare Centre.

Eligibility

• To be eligible for this position applicants are required to be Australian citizens only and must be able to obtain and maintain an AGSVA Security Clearance.

As part of the Commonwealth Child Safety Framework the ASC is committed to being a Child Safe Organisation and leading the way in Child Safety across the sports sector. This position requires a Working with Vulnerable/Children People check to obtain employment.

Notes

• The ASC is committed to protecting children from harm. We require all applicants that will work with children to undergo screening processes prior to appointment.
• Should a merit pool be established for this position, it may be used to fill ongoing or fixed term opportunities as they arise within 18 months from the date advertised.
• The ASC operates under the Australian Sports Commission Act 1989 and is separate to the Public Service Act 1999. The ASC accepts most leave liability and recognition of prior service if you are currently employed at a Commonwealth agency.
• If you are experiencing issues or have any questions with the e-recruitment system, please contact the People & Culture Hub via email people@ausport.gov.au or phone (02) 6214 1328.

Acknowledgement of Country  

The Australian Sports Commission (ASC) acknowledges the Traditional Custodians of the lands where its offices are located, the Ngunnawal people and recognises any other people or families with connection to the lands of the ACT and region, the Wurundjeri Woi-wurrung people of the Kulin Nation, the people of the Yugambeh Nation and the Gadigal people of the Eora Nation. The ASC extends this acknowledgment to all the Traditional Custodians of the lands and First Nations peoples throughout Australia and would like to pay respects to all Elders past and present. The ASC recognises the outstanding contribution that Aboriginal and Torres Strait Islander peoples make to society and sport in Australia and celebrates the power of sport to promote reconciliation and reduce inequality.