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Netball NSW_Gradient

Operations Manager GIANTS Netball

Netball NSW

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  • Sydney New South Wales Australia
  • Full Time
1 Sep 2025
Applications 0

Description

PURPOSE OF THE POSITION

To manage and coordinate the day-to-day administration and operational requirements of the GIANTS Netball Team.

The role requires a close working relationship with the Executive General Manager, Head Coach, Head of Performance Services, General Manager - Events & Community, Consumer Business Manager and the entire High-Performance team (including players).

Reporting to: Executive General Manager - GIANTS Netball

Type: Fixed Term Contract

NETBALL NSW OVERVIEW 

Netball NSW is a not-for-profit organisation, governed by a Board of Directors and managed by professional staff. Netball NSW is the peak state sporting organisation responsible for the governance, development, promotion and administration of netball throughout New South Wales and is a member organisation of Netball Australia. 

Netball NSW provides the framework for approximately 115,000 registered members and over 150,000 total participants to enjoy netball at all levels throughout New South Wales. Our sport continues to grow both on and off the court and much of this success can be attributed to the wide range of programs, facilities and services Netball NSW offers to its members and participants - from the grassroots level through to the elite, professional level.

Netball NSW has a proud history of elite netball teams and athletes’ performances in national and international competition. Over 300 athletes have proudly represented NSW in elite competition since the inception of the national netball league in 1997 and then the ANZ Championship.  2017 saw the introduction of the Suncorp Super Netball, the top Australian domestic competition which includes two NSW elite teams, the NSW Swifts and GIANTS Netball.

GIANTS Netball Overview

Suncorp Super Netball began a new chapter in Australian Netball history in 2017, and with it the introduction of GIANTS Netball.

Owned and operated by Netball NSW, in a strategic alliance with GWS GIANTS AFL, GIANTS Netball was formed on the basis of providing more opportunities for the 115,000 registered Members in NSW, including: to represent their State and club at Netball’s highest domestic level; and provide opportunities for fans and members to watch the world’s best netballers live in action.

GIANTS Netball has achieved considerable success for a club so young. Apart from our success on court, one of the things that sets us apart is the number of homegrown NSW players, more than 80% of our team roster has come through the Netball NSW pathway.

KEY RESPONSIBILITIES

Planning and Administration

  • Coordinate the team logistics and travel arrangements including attendance at all home and away fixtures and any additional team trips.
  • Manage the high-performance calendar, via Teamworks, ensuring it is up to date for players and high-performance staff.
  • Organise and coordinate the training operational requirements for GIANTS Netball and GIANTS Academy. (e.g. booking courts and meeting rooms, setting up inductions, strength and conditioning testing, education sessions and ASADA)
  • Attend meetings during pre-season and in-season with the Coaching and High-Performance team capturing any key actions.
  • Implement and manage any processes or systems which will improve the operational performance and effectiveness of the team and alter as required.
  • Manage the team’s operational budget and work closely with GIANTS Netball Head of Performance Services, ensuring proper resource allocation.
  • Establish and maintain professional relationships with all Netball NSW staff.
  • Provide operational administrative assistance to the EGM as required.
  • Complete relevant documentation for NA/ASADA, coordinate athletes to complete relevant training and documentation
  • Responsible for understanding, interpreting and communicating all aspects of SSN and Netball Australia Operational Policy to HP staff and athletes as appropriate.
  • Ensure compliance and adherence to SSN regulations as they apply to the team
  • Maintain adequate stock supplies in relation to GIANTS and GIANTS Academy programs (e.g. uniform kits, playing equipment, medical supplies, training equipment, catering, supplements etc.)
  • Provide assistance and support to new players coming into the GIANTS program in terms of transitional arrangements (accommodation, flights, Visas etc.) working closely with the club’s Athlete Wellbeing & Engagement Lead.

Communication & Liaison

  • Act as a conduit between the team and other Netball NSW departments in relation to player appearances, commercial and promotional work and other activities.
  • Submit reports as requested by the Head Coach GIANTS Netball and Executive General Manager GIANTS Netball.
  • Maintain regular correspondence and communication with all GIANTS Netball athletes and maintain the confidentiality required in a professional and elite sporting environment.

SELECTION CRITERIA

Candidates for the position will require a range of personal and professional skills including:

Qualifications and Experience 

  • Minimum (5) years’ experience in similar administrative/operational role.
  • Relevant Tertiary qualifications are desirable.
  • Demonstrated relationship management skills and experience
  • Demonstrated ability to manage financial resources, including program and departmental budgets.
  • Strong analytical and business negotiation skills.
  • Strong organisation and time management ability
  • Strong computer skills specifically Microsoft Office Suite (Word, Excel, PowerPoint)
  • Strong communication skills both written and verbal

Knowledge and skills

  • Understanding of sport culture and organisations.
  • The ability to work in a high-pressure environment.
  • The ability to plan work programs, meet deadlines and manage time effectively.
  • Highest level of personal ethics and integrity.
  • Ability to meet the after-hours and travel requirements of the role.
  • Willing to self-evaluate and work towards continuous improvement.
  • Strong communication skills.
  • Ability to build relationships with athletes and stakeholders.

Personal attributes

  • Ability to handle pressure
  • Organised
  • Interpersonal / relationship skills
  • Problem solving
  • Customer focus
  • Work Health and Safety
  • Professional and proactive attitude.
  • Passionate and prepared to go above and beyond.
  • Commitment to Netball NSW Values.

KEY PERFORMANCE INDICATORS (indicative only)

Key performance indicators will be determined and agreed annually and may include:

  • Adherence to and management of the High-Performance Operational budge.
  • Effective management of the Team logistics for all GIANTS matches both at home and away as measured in the End of Season review.
  • Effective management, in conjunction with the Head of Performance, of the GIANTS schedule and operational requirements for training as measured by anecdotal feedback and End of Season review.
  • Actively living the Netball NSW and GIANTS Netball values as measured by anecdotal feedback of key stakeholders.

Working With Children Check (WWCC) 

In accordance with Child Protection legislation candidates will be required to provide a paid Working With Children Check (WWCC) clearance number for verification by Netball NSW prior to employment at their own cost.  

EQUAL EMPLOYMENT OPPORTUNITY

Netball NSW is committed to providing equal employment opportunities. We encourage applications from people from diverse backgrounds including but not limited to, Aboriginal and Torres Strait Islander people; people from culturally diverse backgrounds; young people; older workers; people with disabilities; the LGBTQIA+ community; and other under-represented groups.

CHILD SAFE ORGANISATION

Please note: Netball NSW is committed to protecting Children from harm. We require all applicants that will work with children to undergo an extensive screening process prior to appointment. All candidates must have a valid Working with Children Check.

WHY WORK FOR US?

NNSW strives to offer a range of benefits to support a healthy work environment and a sustainable work-life balance, no matter your role and stage in life.

  • Additional leave day for your Birthday;
  • Free parking for those that have to drive to work or 800m walk to Sydney Olympic Park Train Station;
  • NNSW funded membership with the Connected Membership exclusively for Sydney Olympic Park employees, residents and students providing everyday discounts and exclusive offers including free admission offers and discounted tickets for events at Sydney Olympic Park.
  • Free and discounted tickets to NSW Swifts and GIANTS Netball home games;
  • Pawsivity - bring your four-legged friend to work so you can enjoy their happy presence while you work;
  • Wellness programs including: our Employment Assistance Program (EAP); NNSW lunchtime league social sports teams in volleyball, netball, soccer and touch footy.

Essential Requirements

  • Working with Children / Working with Vulnerable People Check
  • Drivers Licence

Desirable Criteria

Application Instruction

Please apply with your CV and cover letter.

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