Support the smooth operation of one of Macquarie University's most dynamic sport and recreation facilities.
- Salary Package: $78,750 p.a., plus 12% employer superannuation, and access to a range of staff benefits
- Appointment Type: Permanent, full-time position (38 hours per week)
- Location: Wallumattagal Campus, North Ryde, Dharug land
Join the team at Macquarie University Sport and Aquatic Centre (MUSAC) as an Administration Officer, providing essential administrative support that helps deliver a high-quality experience for members, guests and staff. In this varied role, you will assist with member enquiries, financial transactions, data reporting and operational administration in a busy and vibrant environment.
THE ROLE
Our administrative team is a key function within our centre. As our Administration Officer you will:
- Respond to member queries and complaints including but not limited to memberships, billing matters, government vouchers and health fund receipts.
- Process a variety of financial transactions ensuring currency, compliance and accuracy.
- Process and report on membership data, venue utilisation and visitation statistics.
- Contribute to administrative process improvements and projects.
- Administer inventory and supplies, including uniforms and stationery.
- Provide confidential support to the MUSAC team as and when required.
ABOUT YOU (SELECTION CRITERIA)
To be successful in this role you need to have:
- Previous experience in an administration or customer service role,
- Excellent communication and interpersonal skills,
- Demonstrated skill and experience in Microsoft Office applications including database management,
- Strong data analytical skills,
- Excellent organisational and time-management skills,
- Excellent attention to detail,
- Working knowledge of Envibe CRM (highly advantageous)
Note: This role requires a criminal history check, a current First Aid and CPR certificate.
ABOUT US
Macquarie University Sport and Aquatic Centre (MUSAC) is a multi-purpose venue designed to help meet all the health, fitness and sporting needs of our members and guests. Our facilities include a 6-lane heated indoor pool, and an 8-lane outdoor heated Olympic-sized swimming pool. The centre features a fully equipped health club, group fitness classes, squash courts, gymnastics / aquatics programs and social sports.
Macquarie University Sport Fields operates 7 days a week, our facilities include 5 professional playing fields which accommodates a variety of events, stadium lighting, canteen and BBQ areas, and change rooms.
BENEFITS
- Complimentary Macquarie University Sport & Aquatic Centre gym access
- Ongoing education and professional development opportunities
- Paid concessional days between Christmas and the New Year
- Access to our staff wellbeing program and staff support services
- Working on a vibrant parkland campus, with a huge variety of food & beverage outlets, and general practice & hospital amenities
- Access to discounted corporate health insurance and employee flu shot program
- Salary sacrifice options
- Access to paid parental leave
- Full access to Macquarie University library (borrowing, printing, databases)
If being part of an inclusive, vibrant, team orientated organisation is something you are passionate about, we encourage you to apply.
Pre-Employment Checks
Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.
Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.
A Place Where You Belong
At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our Diversity, Inclusion and Belonging Framework.
