Are you ready to take your career to the next level and work for one of the biggest clubs in the NRL? If you are passionate about sport, thrive in a fast paced environment, and enjoy delivering great customer experiences, the Parramatta Eels could be the perfect fit for you.

At the Parramatta Eels, we are all about uplifting lives, delivering unforgettable moments, and bringing communities together. Our people are at the heart of everything we do, and we are looking for a motivated and detail focused Retail & Merchandise Executive to join our team.

Our Club values Accountable, All In, United and Respect guide how we work every day. Join the Pride of the Rising West.

About the Role

Reporting to the Retail & Merchandise Manager, this role supports the delivery of the Club’s retail and merchandise operations across game days, retail outlets, and online channels.

You will play a key role in ensuring smooth operations, strong stock control, and a high quality customer experience, while contributing to the ongoing growth of our retail program.

This is a full time role, with weekend and game day work required.

Key Responsibilities

• Support game day merchandise operations, including set up, sales reconciliation, and staff coordination
• Assist with day to day retail shop operations, including stock management and presentation
• Manage stock control processes including inventory, transfers, and returns
• Maintain stock systems and support product range planning
• Update and manage the Shopify e-commerce platform and product listings
• Analyse sales and inventory data to support decision making
• Assist with merchandise launches and promotions
• Support internal merchandise requests and fulfilment
• Coordinate casual staff rosters, timesheets, and training
• Build strong relationships with internal teams and external partners

About You

• Experience in retail, merchandise, or customer service
• Strong organisation and time management skills
• High attention to detail and proactive approach
• Confident communicator with strong stakeholder skills
• Strong Excel and Microsoft Office capability
• Shopify or e-commerce experience (desirable)
• Current driver’s licence (essential)
• Availability to work weekends and game days

You will be team oriented, adaptable, and aligned to our values of Accountable, All In, United and Respect.

Why Join Us

Be part of one of the most passionate Clubs in Australian sport and contribute to delivering an exceptional fan and retail experience. You will gain hands on experience across a dynamic business and be part of a supportive, high performing team.

How to Apply

If this sounds like the opportunity you have been looking for, we would love to hear from you. Applications close 28 April 2026.