Site Supervisor Health and Wellness

Here at CBCity

The City of Canterbury Bankstown is one of the largest councils in NSW with one of the most culturally, socially and economically diverse communities. We deliver 28 key services such as childcare, waste collection, parks maintenance, libraries, community facilities and aquatic centres to over 385,000 residents.

Opening late 2026, the new Canterbury Leisure & Aquatic Centre is set to become the heart of health, fitness and fun in our community. We are now building the team that will bring this space to life, with a range of opportunities available across customer experience, operations, health, wellness, marketing and leadership.

Visit our careers page to view all current opportunities and find the role that’s right for you.

The role

The Site Supervisor Health and Wellness is responsible for providing day-to-day guidance across health and wellness services for Canterbury-Bankstown Leisure & Aquatic Centres.

This role supports the Team Leader in ensuring services are delivered to a high standard and in line with industry standards and the Customer Service Charter.

You will guide, train and support Health and Fitness Trainers and Wellness Instructors to deliver safe, engaging and high-quality programs and services.

Duties will include but not be limited to:

• Lead and uphold the Leisure & Aquatics Customer Experience Charter across health and wellness services.

• Be a subject matter expert across CBCity’s health and wellness programs and assist leisure and aquatics staff in promoting health and wellness programs.

• Plan, implement and promote health and wellness programs that support participation, retention and customer outcomes.

• Guide, train and support Health and Fitness Trainers and Wellness Instructors.

• Deliver classes and personal training sessions while maintaining required qualifications and professional development.

• Support safe gym supervision, fitness testing, program development and customer issue resolution.

• Monitor administration, reporting, KPIs and opportunities to attract new clients and revenue streams.

For a full list of duties, click HERE to review the position description.

You will have:

• Certificate III in Fitness.

• Certificate IV in Fitness.

• First Aid Certificate and current CPR Certificate.

• Current Class C Drivers Licence.

• Current Working with Children Check.

• Demonstrated experience supervising health and wellness offerings and programs.

• Experience leading a team to deliver high-quality service and programs in the fitness industry.

• Strong planning, organisational, communication, customer service and administrative skills.

The salary range for this opportunity starts at $82,701 per annum (Grade F, Step 1) + 12% super. Salary may be negotiable dependent on skills and experience.

Click HERE to access salary information for all steps within the designated Grade.

What’s on offer

• An opportunity to contribute to community-focused Leisure & Aquatic services.

• Permanent full-time position conditions such as long service leave after 5 years, annual salary increases and parental leave.

• The opportunity to make a positive impact on our community.

• An investment in your professional growth, fostering continuous learning and development opportunities.

• Access to our employee health and wellbeing programs, such as Fitness Passport and workplace initiatives.

For more information, please contact Alex Clifford, Coordinator Leisure and Wellness Programs at Alex.Clifford@cbcity.nsw.gov.au.

Applications close Sunday, 14 June 2026.

CBCity is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. We want our workplace to reflect the diverse community we serve.

We encourage applications from all backgrounds, experiences and abilities, including people with disability, Aboriginal and Torres Strait Islander people, the LGBTQIA+ community and people from culturally diverse backgrounds.

If you require support with your application and throughout the recruitment process, please contact the Talent Management Team at recruitment@cbcity.nsw.gov.au.

Successful applicants may be required to complete pre-employment checks relevant to the role, including Working with Children Checks, medical, reference checks, qualification checks and other checks in accordance with the position.