This is a newly redefined role reporting directly to the General Manager, Croquet Australia.

The Administration, Communications & Marketing Lead is central to the day-to-day administration, communications, marketing and member relationship management of Croquet Australia, and plays a key role in supporting national events and the coaching and officiating pathways.

This is a highly autonomous role. The successful candidate will be self-motivated, well organised, and comfortable working independently in a remote environment, with regular structure provided through weekly online and teleconference check-ins with the General Manager and broader team.

This position works closely with the Pathways & Participation Coordinator and General Manager to ensure consistent communication and administrative support across pathway, participation and membership initiatives.

Key Responsibility Areas

1. Administration & Membership Systems

• Manage and maintain Croquet Australia's CRM, ensuring accurate and up-to-date member, club and stakeholder records.
• Provide administrative support across the organisation, including correspondence, reporting, scheduling and general office coordination (all delivered remotely).
• Manage multiple concurrent projects, ensuring deadlines, budgets and deliverables are met.

2. Communications & Marketing

• Develop and implement marketing and communications activities, including newsletters, social media, website content and promotional materials, to grow awareness and participation in croquet.
• Create digital content using tools such as Canva to support digital and social media marketing campaigns.
• Prepare reports, updates and presentations for the General Manager and Board as required.

3. Events & Pathways Support

• Plan, coordinate and support the delivery of national croquet events, including logistics, communications and stakeholder liaison.

4. Stakeholder Engagement & Reporting

• Build and maintain strong relationships with state associations, clubs, members, coaches, officials and other key stakeholders.
• Participate in weekly online meetings and teleconference check-ins to report on progress and align priorities.
• Undertake other duties as reasonably required to support the objectives of Croquet Australia.

Key Skills & Experience

Essential

• A minimum of two (2) years' experience working within sports administration.
• Demonstrated experience using CRMs for member or customer relationship management.
• Proven experience in planning and coordinating sporting events.
• Demonstrated experience creating marketing content, including the use of digital content creation tools, such as Canva.
• Strong relationship management skills, with the ability to engage effectively with a diverse range of stakeholders.
• Sound project management skills, with the ability to manage competing priorities and deadlines.
• Excellent written and verbal communication skills.
• High level of self-motivation, initiative and discipline, with a demonstrated ability to work unsupervised in a remote environment.
• Strong time management and organisational skills.
• Proficiency with standard office software and online collaboration platforms (e.g. MS Teams, SharePoint).
• Must be a permanent resident of Australia.
• Current Working with Children Card (or State equivalent).

Desirable

• Recent or previous hands-on experience using REVSPORT.
• Recent experience in a similar role with a state or national sporting organisation.
• Preference will be given to candidates located on the east coast of Australia, though applications from all locations will be considered.

Working Conditions

• Full time, ongoing position
• Salary range $70 - $72k plus superannuation (subject to skills and experience)
• Remote WFH role - Australian residents only
• Must be able to work unsupervised, with reliable internet access and a suitable home office setup.
• Availability to participate in weekly online meetings and teleconference check-ins with the General Manager and team.
• Some flexibility in how the working day is structured.
• A varied and rewarding role spanning administration, marketing, events and sport development.