The Picklr is positioned to be one of the most influential voices in pickleball and is already the industry leader of indoor clubs in the USA. Pickleball is the fastest-growing sport in the world, and The Picklr is meeting the demand for the ultimate pickleball experience with an inspiring, athlete-driven brand. The Picklr Australia and New Zealand will be opening its second venue in Sydney in early 2027, offering Northern Beaches & North Shore pickleball players an opportunity to experience The Picklr’s premium pickleball facilities. If you’re ready to work hard and play hard, come and join our team.
Position Overview
The Club Manager will drive the overall success of The Picklr Club. This individual will need to understand all the aspects of running an indoor pickleball facility with specific focus on membership sales, club programming, and backend operations.
Overall Responsibilities
Membership Sales
Manage programming schedule
Manage all staff - hiring, training, scheduling, payroll, etc.
Understand all software involved with running a club (Playbypoint, Aircall, Hubspot, Wingfield, SWISH, etc.)
Provided excellent customer service
Manage all club operational needs
Manage corporate and private events/bookings
Attend all assigned meetings and trainings
Communicate with members, ambassadors, corporate team and staff
Qualifications
Minimum of 2 years of experience in a management position
Ability to effectively and clearly explain memberships and programming offerings at The Picklr
Ability to communicate effectively with team members, management and corporate staff
Ability to organize and create program calendars and schedules
Ability to, as needed, create systems to maintain structure and consistency
Ability to handle multiple tasks simultaneously and maintain composure under pressure in a fast-paced environment.
Ability to learn new software and train employees • Proficient with basic computer software (Word, Sheets, Excel, Xero, etc.)
Preferred sales experience of 2 years
Preferred customer service experience of 2 years
Preferred knowledge of pickleball community and game play
Certifications
First Aid / CPR / AED
RSA
Police Check
WWCC
The Picklr Corporate Certification (certification to be complete after commencement of role)
