Applications close at 11:30pm AEST Wednesday, 18 November 2026 (late applications will not be accepted).
The Australian Sports Commission is embarking on the Green and Gold decade. An exciting time filled with international sporting competitions on home soil, including the Men’s and Women’s Rugby World Cup, and culminating in the Brisbane 2032 Olympic and Paralympic Games. We have an ambitious new Strategic Vision and we need the best players on our team to help us deliver real results for the sporting sector and all Australians.
Are you up for the challenge?
About the team –
Site Operations delivers day-to-day facilities, venue operations and logistics services across the AIS campus and other ASC sites. We work closely with security, maintenance, horticulture, commercial, capital works and strategic asset management teams to keep facilities safe, functional, well-presented and ready for sport, events, tenants, staff and visitors. The team supports a diverse and active campus, including the AIS Arena, aquatic facilities, the Sports Training Facility and high-performance training environments, where reliable service and operational readiness matter every day.
About the roles –
We are seeking applications for two ongoing opportunities within our Site Operations team, offering the opportunity to contribute at different levels of operational responsibility and leadership:
- Site Operations Supervisor [Stream 1] | ASC Grade 4
- Manager Site Operations [Stream 2] | ASC Grade 5
Applicants should clearly indicate in their application whether they wish to be considered for Stream 1, Stream 2, or both opportunities.
Site Operations Supervisor [Stream 1] | ASC Grade 4
As Site Operations Supervisor, you will coordinate the day-to-day delivery of facilities, venue and logistics services across the AIS campus. You will supervise Site Operators and casual employees, allocate work, monitor workflow and service standards, and ensure facilities, venues and operational areas are safe, well-presented and ready for customers, training, bookings and events.
Working in a seven-day operational environment, you will support the operational readiness of facilities including the AIS aquatic facilities, Sports Training Facility and high-performance training environments. You will coordinate venue set-ups and pack-downs, workforce deployment, contractors, service providers and operational resources. You will resolve routine and moderately complex issues, escalate risks and incidents when required, and support operational administration, procurement, asset coordination and reporting.
You will also contribute to improving procedures and work practices while promoting safe work, excellent customer service and a positive team culture.
This is a key hands-on operational leadership role for an experienced operational supervisor who can organise people and priorities, respond calmly to changing operational needs and maintain high service standards in a complex environment.
Manager Site Operations [Stream 2] | ASC Grade 5
As Site Operations Manager, you will lead the day-to-day readiness, presentation and operational delivery of facilities, venues and logistics services across the AIS campus. You will lead and mentor Site Operations Supervisors, Site Operators and casual employees, setting priorities, coordinating resources and maintaining safe and effective operating standards in a seven-day environment.
You will oversee specialised facilities within your assigned precinct, including the AIS Arena and Visitors Centre, AIS Track and Field Centre and Logistics Services. You will coordinate venue readiness, set-ups and pack-down activities, manage operational budgets and procurement, and monitor contractors and service providers across cleaning, transport, storage, pest control and other operational services.
You will resolve complex operational issues, manage risk and compliance, and ensure facilities remain safe, fit for purpose and responsive to customer needs.
This is a key operational leadership role for an experienced manager who can lead people, manage competing priorities and drive continuous improvement in service delivery. You will build productive relationships with internal and external stakeholders, provide clear operational advice and use sound judgement to strengthen safety, customer outcomes and operational performance.
About you –
For Site Operations Supervisor [Stream 1] | ASC Grade 4, you will bring:
- Experience in facilities, aquatic centre operations, venue, logistics or site operations, including coordinating day-to-day services in a complex operational environment.
- Experience supervising staff, allocating work, monitoring performance and supporting team capability and development.
- Demonstrated ability to coordinate operational activities, manage competing priorities and resolve issues within established procedures.
- Strong communication and stakeholder engagement skills, with the ability to work effectively with customers, contractors and internal stakeholders.
- Demonstrated ability to monitor service standards, identify operational risks and contribute to continuous improvement.
- Practical knowledge of facilities, venue or operational service delivery, including the safe use of equipment and operational systems.
For Manager Site Operations [Stream 2] | ASC Grade 5, you will bring:
- Demonstrated experience in arena or stadium operations, facilities management, venue operations, logistics services or complex operational service delivery, with the ability to apply operational expertise to achieve effective service outcomes.
- Demonstrated ability to lead, coach and develop operational teams, including setting priorities, allocating resources, monitoring performance and fostering a positive team culture.
- Demonstrated experience managing operational risks, facility and venue readiness, contractor performance and customer service outcomes, while maintaining safe and effective operating standards.
- Strong stakeholder engagement and communication skills, with the ability to build productive relationships and work collaboratively to resolve complex operational issues in a customer-focused environment.
- Sound judgement and the ability to manage competing priorities, make timely operational decisions and identify opportunities to improve service delivery and operational performance.
Both positions are offered as ONGOING positions and will require:
- Current Chief or Fire Warden certification.
- Current First Aid and CPR certification.
- A current driver licence.
- Experience operating industrial equipment such as forklifts, elevated work platforms or similar machinery.
- Hold or be willing to obtain appropriate certifications and licences, such as White Card, Working Safely at Heights, EWP, Dogging and Rigging (basic), Forklift Licence and Light/Medium Rigid Licence.
Why work with us?
We have offices located in Canberra, Melbourne and Sydney. Across all locations, we offer:
- Options for flexible working arrangements.
- Annual allowances towards training based on individualised career goals.
- Access to a customised ASC L&D calendar for ongoing professional and career development.
- Generous superannuation scheme with up to 15.4% employer contributions.
- Corporate discount on AIS Shop merchandise.
- Access to Clearinghouse for Sport, an information sharing platform for Sporting professionals.
Additionally, our Canberra campus offers:
- Free onsite parking
- Onsite facilities including café, dining hall, gym, and swimming pool.
- Priority placement for your children to access the award winning, onsite AIS Caretaker’s Cottage Childcare Centre.
If you have any questions about this opportunity, please contact:
Eligibility
To be eligible for employment with the Australian Sports Commission, it is preferred that applicants are Australian citizens or permanent residents of Australia.
As part of the Commonwealth Child Safety Framework the ASC is committed to being a Child Safe Organisation and leading the way in Child Safety across the sports sector. This position requires a Working with Vulnerable/Children People check to obtain employment.
Positions are based on-site in Canberra.
Notes
- The ASC is committed to protecting children from harm. We require all applicants that will work with children to undergo screening processes prior to appointment.
- Should a merit pool be established for this position, it may be used to fill ongoing or fixed term opportunities as they arise within 18 months from the date advertised.
- The ASC operates under the Australian Sports Commission Act 1989 and is separate to the Public Service Act 1999. The ASC accepts most leave liability and recognition of prior service if you are currently employed at a Commonwealth agency.
- If you are experiencing issues or have any questions with the e-recruitment system, please contact the People & Culture Hub via email people@ausport.gov.au or phone (02) 6214 1328.
Acknowledgement of Country
The Australian Sports Commission (ASC) acknowledges the Traditional Custodians of the lands where its offices are located, the Ngunnawal people and recognises any other people or families with connection to the lands of the ACT and region, the Wurundjeri Woi-wurrung people of the Kulin Nation, the people of the Yugambeh Nation and the Gadigal people of the Eora Nation. The ASC extends this acknowledgment to all the Traditional Custodians of the lands and First Nations peoples throughout Australia and would like to pay respects to all Elders past and present. The ASC recognises the outstanding contribution that Aboriginal and Torres Strait Islander peoples make to society and sport in Australia and celebrates the power of sport to promote reconciliation and reduce inequality.
