Reporting to the Centre Manager, this full-time Pool Duty Manager role is an exciting opportunity to join the team at Swimmerz Academy in Caringbah, NSW. As the Pool Duty Manager, you will be responsible for overseeing the daily operations and ensuring the smooth running of the swimming pool facility. This is a key position that plays a vital role in maintaining Swimmerz Academy's reputation for delivering exceptional customer service and a high-quality swimming experience.
What you'll be doing
Supervising and managing a team of pool lifeguards to ensure efficient pool operations
Monitoring pool water quality, safety, and hygiene standards to comply with all relevant regulations
Coordinating the scheduling and assignment of pool staff to ensure adequate coverage during all operating hours
Handling customer inquiries, feedback, and complaints in a professional and timely manner
Maintaining detailed records and reporting on pool operations, incidents, and safety issues
Assisting with the coordination of swimming lessons, events, and other pool-related activities
Identifying opportunities for process improvements and implementing effective solutions
What we're looking for
Proven experience in a similar role, preferably within the sport and recreation industry
Strong understanding of pool operations, water quality management, and workplace health and safety regulations
Excellent customer service and problem-solving skills, with the ability to handle challenging situations effectively
Effective communication and leadership skills, with the ability to motivate and coordinate a team
Proficiency in using relevant pool management software and technologies
A current Pool Lifeguard qualification or the ability to obtain one
What we offer
Competitive salary and performance-based bonuses
Opportunities for professional development and career advancement
A supportive and inclusive work environment that values work-life balance
About us
Swimmerz Academy is a leading provider of swimming education and recreational facilities in the Sutherland Shire. We are committed to promoting a healthy and active lifestyle through our state-of-the-art swimming pools, comprehensive swim programs, and community-focused events. As a growing organisation, we are dedicated to providing a supportive and inclusive work environment that empowers our employees to thrive and contribute to our continued success.
Apply now to join our dynamic team as the Pool Duty Manager at Swimmerz Academy.
