We are looking for a motivated Venue Supervisor to lead casual staff with the setup and presentation of sporting, recreation and entertainment functions.  Responsibilities include overseeing the maintenance of facilities, managing additional event resources and meeting client needs and expectations.

Role Responsibilities

Venue Set Up and Presentation

• Ensure all VenuesWest facilities are presented in a clean, safe and tidy condition at all times and that public health and safety standards and OSH regulations are adhered to.
• Ensures correct and timely set up and close of functions and bookings.
• Opens and locks up venue and ensures the security system is in place as required.
• Ensures physical resources are stored correctly and meet operational requirements.
• Schedules hire of external equipment including pick up and drop off and ensure that all hire equipment is documented, received and returned.
• Carries out routine and preventative maintenance and general cleaning duties as required.
• Undertakes perimeter checks; reports any damage to the Venue Coordinator and assists with the repair/rectification as required.
• Coordinates all aspects of set-up of sports specific requirements and resources.
• Welcomes clients, checks arrangements, acts as a point of contact for bookings and actions all customer requests in the absence of the Venue Coordinator.
• Assist the Venue Coordinator in liaising with service providers, contractors, and clients about booking requirements.
• Collate physical resource requirements for bookings.
• Hires any shortfalls or additional resources as approved by the Venue Coordinator.
• Assists the Venue Coordinator in compiling the costs of all physical and human resource requirements for bookings.
• Supervises the set up and operation of all operational booking specifications (e.g. PA, Video & Lighting), ensures operational as required and provides clients with access to Wi-Fi, logins and passwords as required.
• Establishes bump in/out schedules for bookings and events and provides to the Venue Coordinator for approval.
• Liaises with the Sales Managers in relation to events for timeframes and staffing budgets.
• Coordinates and programs variable message boards and electronic signage boards as required.
• Welcomes clients, checks arrangements, acts as a point of contact for bookings and actions all customer requests in the absence of the Venue Coordinator.

Event Supervision

• Assists with coordination of all aspects of event and sport set-up including testing and operation of all booking specifications including (but not limited to) P.A., timing equipment, sporting equipment, car parking and course/track preparation.
• Assists with the coordination of event delivery lead-in (including all logistical arrangements), ensuring that all documentation is current, and any issues are reported to the Venue Coordinator.
• Operates technical equipment (e.g. PA, video screens, lighting, scoring and timing equipment, photo-finish equipment) as required.
• Ensures the venue is set up as per the booking request and advises the Venue Coordinator of any shortfalls.
• Controls allocation and storage of keys and uniforms for casual BOH event staff.
• Coordinates radios for casual BOH event staff and basic update of radio equipment as required.
• Assists with conducting pre-and-post event venue checks including maintenance and venue presentation and carries out or recommends rectifications as required to ensure all event areas are safe as required.

Administration and Staff Supervision

• Assists with the booking of Contract Labour Hire and/or VenuesWest BOH staff for events as required and reconciles timesheets post-event including addition of financials to Reconciliation Files.
• Supervises casual staff including Venue Officers, traffic management, parking, maintenance, cleaning as directed by the Venue Coordinator.
• Administers rosters as required for permanent and casual staff for day-to-day operations and events.
• Reconciles employee timesheets in TimeFiler as required for casual and permanent part-time staff.
• Recruits casual staff and assists on panels for permanent and fixed-term recruitment as required.
• Provides induction, job specific training and feedback to Venue Officers and casual staff.
• Supervises and directs Venue Officers, casual staff and contractors as required for day-to-day Operations & Events.
• Liaises with clients regarding all Back of House needs ensuring services are delivered to the highest standard for both events and day-to-day operations.
• Undertakes cash handling and POS activities as required, including set-up of floats and reconciliations.
• Procures approved operational items as required and within budgetary guidelines.
• Undertakes reconciliation processes for financial accountability - receives estimates, obtains formal quotes, issues Purchase Orders, and receipts goods and/or services.
• Assists in the development of and implementation of policies, standards and operating procedures.
• Assists with allocated capital expenditure as directed by Project Managers or Venue Coordinator.
• Records user and venue statistics as required.
• Undertakes relevant responsibilities as the venue’s Traffic Management (Infringement) Officer, responsible for upholding the Western Australian Sports Centre Trust Act 1986 under the subdivision of Traffic.
• Provides AutoCAD floor plans for the client, service providers and contractors including sitemaps as required.