Are you ready to take your career to the next level and work for one of the biggest clubs in the NRL? If you are passionate about sport, thrive in a fast paced environment, and love delivering outstanding customer experiences, the Parramatta Eels could be the perfect fit for you.

At the Parramatta Eels, we are all about uplifting lives, delivering unforgettable moments, and bringing communities together. Our people are at the heart of everything we do, and we are looking for an energetic and customer focused Consumer & Events Executive to join our Consumer Team.

Our Club values Accountable, All In, United and Respect guide how we work every day. We are proud to offer a supportive and inclusive workplace where you can grow, contribute, and be part of something bigger. Join the Pride of the Rising West.

About the Role

Reporting to the Senior Consumer Operations Manager, the Consumer & Events Executive plays a key role in strengthening relationships with our members and fans through a strong sales through service culture.

This role is responsible for managing inbound and outbound sales activity, supporting ticketing requirements, and planning and delivering our annual member events. You will also play a hands on role in match day engagement initiatives and targeted sales campaigns, helping to drive growth across memberships, ticketing, and consumer programs.

This is an ideal opportunity for someone who enjoys working with people, thrives on achieving targets, and wants to build a career within elite sport and entertainment.

Key Responsibilities

• Manage the planning and delivery of the Club’s annual member events
• Provide best in class customer service to members and fans across phone, email, face to face, live chat, mail and social channels
• Achieve sales targets through inbound enquiries and outbound sales campaigns
• Support ticketing operations for home and away matches
• Assist in the delivery of match day engagement opportunities to grow and retain our fan base
• Collaborate with internal teams to plan and execute targeted membership and consumer campaigns
• Maintain accurate and up to date records in the Club’s CRM system
• Represent the Club professionally at events, matches and stakeholder activations.

About You

You are a motivated, people focused professional who enjoys balancing sales targets with genuine service. You will bring:

• Previous experience in a sales, customer service or events role
• Strong communication skills, both written and verbal
• High attention to detail and sound problem solving skills
• A collaborative, team first mindset
• Confidence working toward targets and contributing to team outcomes
• Experience facilitating or supporting events is desirable
• Availability to work outside standard hours, including home games, Club events and selected away matches
• Most importantly, you align with the Parramatta Eels’ values and bring energy, professionalism and pride to everything you do.

Why Join Us

Be part of one of the most passionate Clubs in Australian sport and work at the heart of match days, member events and fan experiences. No two days are the same, and your work will directly connect people to the Parramatta Eels.

You will gain hands on experience across sales, events and major activations, working alongside a supportive team in a fast paced and energetic environment. This is an opportunity to build your career while being part of something bigger than yourself and proudly representing the Pride of the Rising West.

How to Apply

If this sounds like the opportunity you have been looking for, we would love to hear from you.

Applications close Tuesday,10 February 2026.