Job No: BC3555

Blacktown City is a growing and thriving city, located halfway between Sydney City and the Blue Mountains. With 460,000 residents, we are the largest and most diverse city in NSW, spread across 54 suburbs. Blacktown City is vibrant, dynamic and multicultural, home to a large First Nations community and people from more than 180 different birthplaces and languages.

With $26.43 billion regional economy, Blacktown City is also home to 34,000 businesses. Working at Blacktown City Council provides widespread, exciting professional opportunities. Our Council is leading the transformation of Blacktown City and Western Sydney. We are implementing a vision for a modern city, full of opportunity for our residents and businesses.

Our Council is led by highly skilled and experienced professionals, working with talented and passionate teams across a diverse range of business units. We are delivering high quality, customer-focused services, experiences, and facilities, and leading a program of strategic planning, activity and investment.

Blacktown City Council strives to be an inclusive workplace for all people. We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds, the LGBTIQ+ community, veterans and people with disabilities.

About Key Venues

Our Key Venues section oversees all our aquatic and leisure centres. We deliver first-class activity and program choice, we promote Blacktown City as the leader in sport, recreation and leisure and provide every visitor and customer a safe and memorable experience. Our values are teamwork, customer focus, innovation and commitment to safety.

About the opportunity

We are seeking an experienced programs and bookings professional who is driven in positive customer experience and community engagement to join the team at Charlie Lowles Leisure Centre Emerton as our Programs Team Leader.

As Programs Team Leader you will lead dedicated teams of both Program Hosts and Health and Fitness Instructors to deliver a positive Health, Sport and Recreation experience to our customers.

Reporting to the Aquatic and Leisure Centre Coordinator, you will be responsible for

• Booking and Administration of Facility Hire (Stadium and Pool)
• Community Engagement
• Delivery of School Holiday Programs
• Coordination of Health and Fitness Classes
• Promotion Centre Memberships and Member Retention
• Stakeholder Communication.

If you can work within a team that embraces community engagement, communication and collaboration, thrives on providing a positive customer experience and you can empower your teams to deliver engaging programs, then this is the role for you!

Qualifications and experience

Essential:

• A relevant tertiary qualification in a related field
• Minimum 2 years in an organisational in a related environment
• Experience working both within a team environment and as a ‘self-starter’
• Current First Aid Certificate
• Current CPR Certificate
• Demonstrated ability to plan/coordinate events
• Knowledge of WHS issues
• Computer literate
• Current Working with Children Check
• Current class C driver’s licence.

Desirable:

• Registered Fitness Leader (AusActive)
• Oxygen equipment qualifications
• Experience in a similar working environment working to strict parameters to achieve pre-set targets and deadlines
• Experience in the operation of assets and resources associated with the provision of recreation facilities, programmes and events
• Relevant qualifications experience in accordance with requirements outlined in the position description
• Experience of working with corporate groups, schools, rehabilitation, personal trainers and sporting clubs and/or associations
• Demonstrated commitment to customer service.

Remuneration and benefits

The salary and conditions of employment are in accordance with Blacktown City Council’s Enterprise Agreement.

• Entry level for this position starts at $1,408.84 per week
• 35-hour working week
• Rostered Day Off (RDO) every fortnight
• Employee benefits such as leave entitlements (where applicable), 12% employer contribution payable to your nominated superannuation fund, Fitness Passport, gym membership discounts, and social clubs.

This position has been identified as child related work, in accordance with the Child Protection (Working with Children) Regulation 2013. Therefore, your application must include a Working with Children Check (WWCC) number. For further information, go to service.nsw.gov.au/transaction/apply-for-a-working-with-children-check

Our commitment to safety

Blacktown City Council is committed to safety. We have introduced alcohol and other drug testing at the pre-employment phase, and via a series of random and cause testing.

We are a child safe organisation that supports and promotes the safety, wellbeing and empowerment of children.

Best of luck.