THE ROLE

Duty Managers will provide leadership and supervision to assigned teams while overseeing daily operations, ensuring staff productivity, monitoring process compliance and creating a positive and safe work environment for all employees and patrons visiting the facility. 

You will play a pivotal role in ensuring our aquatic facilities are actively supervised in a professional, respectful and caring manner in line with YMCA SA values. As a Duty Manager, you will:

• Lead and supervise staff to ensure safe, compliant, and efficient daily operations.
• Actively monitor aquatic areas and ensure aquatic ratios are in adherence to the Guidelines for Safe Pool Operations.
• Coordinate lifeguard rotations, conduct pool and facility checks, and respond to incidents and emergencies in line with procedures.
• Deliver excellent customer service, resolving enquiries and concerns in a professional manner.
• Open and close the facility, complete reporting, cash handling, and general administration tasks.
• Maintain a clean, safe, and welcoming environment for all patrons and staff.

REQUIREMENTS FOR THE Y

Successful candidates will also have, or be willing to obtain:

• National Police Check (issued in the last 6 months)
• DHS Working With Children Check
• International Criminal History Record Check (if worked/lived overseas in the last 5 years)
• Pool Lifeguard Certificate
• Certificate of completion for “Responding to Risks of Harm, Abuse and Neglect – Education and Care” Training
• (HLTAID011) Provide First Aid or equivalent Certificate
• (HLTAID009) Provide CPR or equivalent Certificate
• Pool Plant Operator Certification

To view the position descriptions for this role, please visit our website at sa.ymca.org.au/get-involved/careers/current-vacancies.

ABOUT THE Y

YMCA South Australia is a not-for-profit community organisation that has served the South Australian community for more than 170 years. Our aim is to develop the whole person, helping all South Australians connect with a better life - not only physical fitness and capabilities but also sense of identity, purpose, hope and dignity, psychological health, resilience, social connectedness, lifelong learning and contribution back into the community. We are a leading provider of recreation, community, and children’s services and we deliver programs and services across the state in settings including community recreation centres, swimming pools, health and fitness facilities, community centres, camps, early education and schools and youth services.

BENEFITS WITH THE Y

• Free Access - Free access to YMCA SA managed recreation centres (pools, gyms, courts) and for immediate family when visiting together
• YMCA SA Discounts - 20% off programs, classes, merch, and OSHC/Vacation Care services
• Health and Wellbeing - Access to free flu vaccinations and our Employee Assistance Program (EAP) with 24/7 support.
• Career Growth Opportunities - A culture of empowerment and growth with ongoing opportunities for learning and career/skill development.

COMMITMENT TO SAFEGUARDING CHILDREN

At the Y, we're committed to empowering all Children and Young People to feel safe and be safe, at the Y, in their families and in their communities. We ensure all of our candidates are appropriately screened to make sure the right people are in the right roles.

To learn more about our screening processes, view our Safeguarding Children and Young People Policy: https://www.sa.ymca.org.au/who-we-are/safeguarding-children

YMCA South Australia is an equal opportunity employer committed to safeguarding children, young people, and other vulnerable people.