As part of our Events Team, you'll lead the planning and delivery of key events within our portfolio, taking ownership of timelines, budgets, stakeholder relationships, participant experience and operational outcomes.

You'll also play a key role in driving event growth, coordinating rider communications and working closely with our Marketing team to deliver campaigns that attract, engage and retain participants.

This role has two key functions:

• Acting as Project Lead for Around the Bay and Peaks Challenge, ensuring flawless planning and execution.
• Leading event growth, rider communications and marketing delivery across all events, working to turn agreed plans into clear actions.

Responsibilities

Event project lead

• Lead project for Around the Bay and Peaks Challenge, with ownership of planning, timelines, budgets, targets and team KPIs.
• Manage “on the ground” event operations before and during events, coordinating with stakeholders, suppliers, vendors and volunteers.
• Build strong relationships with LGAs, councils, local stakeholders, sub contractors, volunteer team leaders and internal project teams.
• Monitor event performance and gather feedback from stakeholders, participants and the bicycle network team for evaluation and improvement.
• Take responsibility for operational delivery of assigned elements of other events in the portfolio as required.

Event growth, rider communications and marketing delivery

• Work closely with the Marketing team to implement agreed event marketing and communications plans across the event portfolio.
• Coordinate event website updates, rider communications and EDM scheduling, ensuring participants receive accurate and timely information throughout the event journey.
• Support the delivery of event growth initiatives targeting specific segments, including schools, teams, charities, clubs and others.
• Coordinate the development and distribution of event sales collateral, participant information and operational communications in collaboration with Marketing and internal stakeholders.
• Assist with campaign execution across events, ensuring timelines, assets and stakeholder inputs are delivered efficiently and consistently.
• Coordinate post-event surveys, rider feedback and other insights to help improve participant experience and support future event growth.
• Act as a key coordination point between Events, Marketing, Rider Services and external stakeholders to support smooth delivery of event communications and participant experience initiatives.

What success looks like

• Meet or exceed event cost and income targets.
• Achieve project and documentation milestones.
• Deliver event marketing deliverables & rider communication actions on time.
• Support school, corporate, charity, fundraising and team growth targets.
• Fulfill KPIs and financial contributions.
• Maintain or improve event satisfaction scores.

Key requirements

• Effective management of project teams and resources to lead planning in achieving results.
• Strong written communication and ability to turn event detail into clear rider information.
• Understanding of event participants needs and ability to deliver on them.
• Practical experience in event communications, sales delivery, customer journey planning or marketing implementation.
• Well developed leadership skills, managing relationships across and outside the organisation.
• A demonstrated can-do, team-focused attitude in an event operations role.

Why join Bicycle Network?

• Make your mark on some of Australia's most iconic cycling events.
• 6 weeks annual leave.
• Bike Salary Packaging – divert up to $5,000 of your pre-tax income towards the purchase of a new bike!
• Bicycle Network Membership with all its benefits and insurance, including our Rider Rescue service.
• Recovery days for weekend days you work
• Convenient work location and secure EOTF
• Join a high-performing, motivated and driven to make real change for the community.